Citizen Service Portal Kerala:- Imagine you have the advantage of applying for any birth certificate, Death Certificate, Marriage Registration, or Residential certificate online mode from a single platform and you download all these kinds of certificates online through your devices, by avoiding the long queue of government offices is not less than a blessing. A similar online portal service was started by the Government of Kerala named Citizen Service Portal Kerala 2024. This service portal is launched for the citizens of Kerala to offer them several government services. Through this portal, if someone registers any online requests and applications from citizens will receive responses as soon as they are submitted. A place where you can upload supporting documentation. If you want to know more about this portal, then read this article fully. Here we cover all the necessary details such as Objectives, Benefits, Eligibility Criteria, Registration Process, and many more.
About Citizen Service Portal Kerala 2024
Citizen Service Portal Kerala is a one-stop portal for all the citizens of the state. Through this portal you can download any type of certificate, you can submit your complaint without showing your identity, or check various services. The website gives users access to 264 distinct services that are provided by gram panchayats. Instead of waiting in line at work, the general population should use the internet more regularly and complete activities from the comfort of their homes. According to some data around 10.05 lakh applications had been submitted using the citizen service portal. Out of this much high no. 2.67 lakh applications are examined. As much as 74% of the files in the grama panchayats, 80% of the files in corporations, and 70% of the files in municipalities have been discarded, according to the data when they are broken down individually.
Also Check: Kerala Labour Registration
Key Highlights of Citizen Service Portal Kerala
| Launched By | Government of Kerala |
| Name of Portal | Citizen Service Portal Kerala 2024 |
| Objective | To offer multiple services under a single platform |
| Benefits | Single portal for several services which saves your time and effort |
| Eligibility Criteria | Citizens of Kerala |
| Mode of Application | Online |
| Official Website | https://citizen.lsgkerala.gov.in/ |
The objective of Citizen Service Portal Kerala
The main reason behind the implementation of Citizen Service Portal Kerala is to offer multiple services under a single platform. It will help in utilizing your time and effort. You don’t need to visit any government office to stand in a queue. You will get the certificate downloaded on your device. The Integrated Local Self-Governance Management System (ILGMS), which is used to provide online services through Grama panchayats, uses this portal as its user interface.
List of Services offered under Citizen Service Portal Kerala
E-Service
Birth Registration
- Birth – New Registration
- Still Birth Registration
- Birth – Application for Corrections
- Birth – Application for Name inclusion
- Birth – Application for Non-Availability Common Marriage – New Registration
- Common Marriage – Application for Corrections Certificate
- Application for Birth Certificate
Death Registration
- Death – New Registration
- Death – Application for Corrections
- Death – Application for Non-Availability Certificate
- Application for Death Certificates
Also Check: E District Kerala
Common Marriage Registration
- Common Marriage – New Registration
- Common Marriage – Application for Corrections
Building Ownership\Residential Certificate
- Application for Ownership Certificate
- Application for Residential Certificate
- Application for Temporary Residential Certificate ( As per GO(MS) No.170/2016/LSGD )
- Application for Temporary Residential Certificate ( As per GO(Rt) No.22/2004/FHD and Circular
Benefits of Citizen Service Portal Kerala
- The citizen service portal is launched by the Government of Kerala for the citizens of the state.
- This portal will provide all government-related services.
- If you want to do registration, under various services such as those for birth, death, and marriage, then all are available online.
- Citizens can quickly receive numerous credentials through the portal, eliminating the need for them to travel to government facilities. The Portal offers options for obtaining licenses for several commercial uses, including certificates of land ownership, BPL certificates, general certificates, etc.
- Complaints from citizens are also accepted in several categories, such as those involving water and structures.
- Public access to registrations, such as those for birth, death, and marriage, is widespread.
- Citizens can quickly receive numerous credentials through the portal, eliminating the need for them to travel to government facilities. The Portal offers options for obtaining licenses for several commercial uses, including certificates of land ownership, BPL certificates, general certificates, etc.
- Complaints from citizens are also accepted in a number of categories, such as those involving water and structures.
Steps for Registration under the Portal
- Applicants first need to visit the Service Citizen Portal of Kerala’s official website.
- The homepage will appear on your screen.
- On the homepage when you click the register button, the registration page will open on your screen.
- Here you have to click on agreeing to the terms, to complete the process.
- Your name must be entered precisely as it appears on your Aadhar card at first.
- Then type in your Aadhar number.
- Then comes the email address, then the phone number and captcha code.
- Then select the Create Account option.
- After completing all these steps your account will soon be created.
Steps for Login under the Citizen Service Portal
Follow the given steps to log into the portal:
- Applicants first need to visit the Kerala’s Citizen Service Portal official website.
- The homepage will appear on your screen.
- On the homepage you have to click on the login button which will trigger a pop-up window.
- Now the login page will appear.
- Here you simply click the login button after entering your username and password.
- Now the process of login will be completed.
Citizen Service Portal Kerala Certificate/ Correction
- First you have to visit the Kerala Citizen Service Portal’s official website.
- The homepage will appear on your screen.
- Then select E-services from the options.
- Choose birth, demise, pension, etc. Both a certificate and a new registration are choices. Choose Application for corrections if you want to change information on certificates.
- Whatever option you select, a popup will then open asking you to input your login information and click the login button.
- Afterwards forms with the necessary information will appear.
- At last, press the submit button.
Payment for the Kerala Citizen Service Portal
- First, open Kerala’s citizen service portal official website.
- The homepage will appear on your screen.
- From the menu, select Fast Payment.
- Next, you have three options to consider: Demand No., File No., Mobile No.
- Provide the specifics of the item you choose after selecting it.
- Finally, decide to conduct a search.
- Following your search, you will be given the option to continue with your payment.
Process for Submitting Feedback
The actions listed below must be followed by applicants in order to provide feedback on the portal:
- First, you have to visit the portal’s official website.
- The website’s home page will appear on the screen.
- On the homepage you have to click on the Feedback Tab.
- The screen will launch with the feedback form.
- Now, fill out all the necessary information:
- Complete Name
- Email Id
- Your Overall Review and Experience
- Enter the captcha code following that.
- Lastly, to submit your feedback, click the Submit Feedback option.
Contact Details
- Address: Information Kerala Mission, Public Office Building, Public Office P O, Thiruvananthapuram, Kerala – 695033
- Helpline Number: +91-471-2773160
- Email id: [email protected]
Citizen Service Portal Kerala 2023 FAQs
The government of Kerala introduced this portal for the citizens of the state.
The main reason behind the implementation of Citizen Service Portal Kerala is to offer multiple services under a single platform. It will help in utilizing your time and effort. You don’t need to visit any government office to stand in a queue.
A person must be a citizen of Kerala in order to register on the platform.